Frequently Asked Questions

Do you ship internationally?

Yes, I ship everywhere in the world. All prints will be automatically shipped to the address entered upon checkout, so PLEASE make sure you have entered your address correctly. Thank you. :)

 

Do you accept credit card/debit card/PayPal?

Yes, I accept credit card, debit card, Apple Pay, and PayPal. All prices are in pound sterling, or GBP (£), but all currencies will be accepted at the current exchange rate.

 

Do you accept other currencies?

Yes, even though all prices are listed in GBP (£), all currencies will be accepted at the current exchange rate.

 

When will my prints arrive?

Prints usually take a maximum of 4-12 business days from the time of purchase. Products shipping inside the UK can take 1-4 business days (normally 2 business days in my experience). For international orders, the timing will vary by a few days. Thank you in advance for your patience and if the purchase doesn’t arrive (which is almost impossible but can happen), please contact me. :)

 

How are the prints packaged?

Your product and ship it out in a poly mailer or cardboard envelope with extra protection inside. I am currently trying to find better ways of packaging products that are better for the environment, so the packaging can vary for that reason in the future.

What paper/ink do you use?

Each poster is printed with multicolour, water-based inkjet printing technique.

  • Paper thickness: 10.3 mil (0.26 mm)

  • Paper weight: 189 g/m²

  • Opacity: 94%

  • ISO brightness: 104%

  • Paper is sourced from Japan

Do the prints have a margin/border?

Yes, the margin will vary depending on the original aspect ratio of the artwork.

 

What is the return/refund policy?

If the product arrives damaged; I need a video and photos of the product and packaging, along with an explanation of what happened to strangeartist.isa@gmail.com

We will be in contact to try and resolve the issue.

Thank you <3